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Featured New York Life Agent: Pamela Jackson.

Agent, Greater Chicago office.

Pamela Jackson, now an agent in the Greater Chicago office, began her career at New York Life as an administrative assistant to a successful New York Life agent, Kenneth Lewis. As she watched Lewis interact with his clients, educating them and helping them achieve financial security, Pamela thought to herself, “I can do this and be good at it.”

A teacher by training, Pamela told Lewis that she was interested in a career with New York Life. And before she knew it, she was signing her New York Life contract in February 1985. Her transition was fairly smooth. The training was excellent, she notes. “Additionally, having been around the Company for 30 years, I was familiar with the culture.”

Walking the walk.

“You can watch someone be an agent, but it’s not the same, as being one yourself,” she notes. “With my background, I knew I could educate people, but I had to go out and do it.”

Pamela knew she had made the right career choice when, she delivered her first death claim to a family whose young son died in an accident. The death benefit allowed the parents to pay for his funeral expenses. “When I delivered that check, I knew right then my job made sense. I wasn’t just selling a product. This career means something and you are actually making a difference in people’s lives.”

Endless rewards and flexibility.

When asked if she would join New York Life today, she doesn’t hesitate. “The rewards are never ending,” she says. “The main reason is helping people solve their financial problems. It’s what has kept me in the business.”

Soon after Pamela joined the Company, her mother became ill and passed away, leaving her to raise her then 14-year-old brother alone. “It wasn’t easy, but the flexibility of being an agent really helped. I knew I could work hard and then take care of my other responsibilities,” she says.

“Finally, one of the best things about this Company is the family atmosphere,” she concludes. “Throughout my career, both at our office and Council meetings, I’ve met so many wonderful people.”

Entering her 30th year as an agent, Pamela is reaping the rewards of years of good service. Many of her clients’ children are calling, seeking to build financial foundations. “I always try to connect with my clients’ kids, sending birthday cards, etc. Now they are calling me, saying, ‘We have to talk about tomorrow.’ That’s just wonderful.”

Why New York Life?

For 170 years, New York Life has provided financial security to families and businesses, and supports the success of its employees. New York Life offers an innovative workplace.

To learn more about what New York Life can do for your career, visit