Why feature a New York Life Agent?
At New York Life, we believe all of our agents do great work, and that they
perform a valuable service in their communities. But some agents go beyond that
and make a real difference in the lives of those around them. So we have decided to feature one of our many agents that
embodies our commitment to our most valuable asset, Our customers.
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Nick Lama, New York Life’s top producing agent intern, right, with his mentor Scott Norris, the
managing partner of the New Orleans General Office.
If any one member of Generation
Y was born to be a New York Life
agent, it has to be Nick Lama.
The list of firsts claimed by the 24–
year–old New Orleans native would put
some veteran agents to shame: He was
the first agent–intern to qualify for the
Million Dollar Round Table; the first to
earn more than $100,000 in first–year
commissions, and the first to qualify for
two consecutive councils.
The University of New Orleans
finance major credits New Orleans G.O.
Managing Partner Scott Norris and his
agent mentor David Trepagnier with giving
him moral support and professional
guidance to pursue what would be for
many people too daunting to contemplate:
a career as an agent and a full load
of college classes.
"They understand that my first priority
is doing well in school," says Lama,
who is graduating in December.
Lama, who hails from a prominent
New Orleans family, was introduced to
New York Life and Trepagnier by his
uncle. "Dave has been a good friend of
my uncle's for almost 20 years so when I
told my uncle I wanted to get into the
business he knew immediately who to
turn to," explains Lama.
The success of New York Life's career
agency network is attributable in no
small way to established agents such as
Trepagnier and executives such as Norris
showing newbies like Lama the ropes.
"I wouldn't have been able to accomplish
what I have without Dave and
Scott," says Lama. "Dave has taught me
everything I know about building a client
base and Scott has helped me with the
nuts–and–bolts of the business."
Lama attended last year's Executive
Council Meeting in Salt Lake City and
having already earned that council level
this year is aiming even higher. "I am
working hard to qualify for Chairman's
Council," he says.
The 2005 Executive Council Meeting
in Salt Lake City was a great learning
experience, according to Lama.
"I felt more committed to New York
Life after Salt Lake City," Lama says.
"Hearing other agents’ success stories
made me want to get back to work."
"Nick is one–in–a–million," says Kirsten
McKaskle, head of the college intern program.
"He is easily the most outstanding college
intern we've had in the last several years."
It is a minor miracle that Lama, who
joined New York Life in January 2005, has
done as well as he has this year considering
that he lost his house and all his processions
to Hurricane Katrina. He was out of
town visiting relatives when Katrina hit
and couldn't save anything from his house
located in the severely flooded Lakeview
district of New Orleans.
"Nick remained 100 percent upbeat and
focused on work and figuring out a way to
continue his education," says McKaskle. The
University of New Orleans, which borders
Lake Ponchartrain, was closed for six months
so Lama took online courses from Louisiana
State University.
"To have gone through what Nick did
and perform at such a high level both at
work and school, to stay focused on his
goals, shows what kind of person he is,"
adds Norris.
According to Lama, his college
finance courses have helped him with
work and vice versa. "Thanks to what I’ve
picked up in my classes, I am pretty confident
when I talk to my clients about
products," he explains. "On the other
hand, the things I've learned at work
about the insurance industry and marketing
have come in handy at school."
"My advice to a new agent–intern is to
work with an established agent and your
office's managing partner," he says.
00330108 (Exp. 08/08)