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Product Line Contact Information
Whole Life Insurance
Term Insurance
Target / Universal Life
Fixed Annuities
Multi-funded Annuities
Pensions
Supplementary Contracts/Annuities

(800) 695 - 9873
Office Hours:
Monday - Friday:
8:00 a.m. - 7:00 p.m., Eastern Time

To access your account or policy information online please visit My Account.

Variable Universal Life
Survivorship Variable Universal Life
Variable Annuities
VUL 2000
(800) 598 - 2019

Office Hours:
Monday - Friday:
9:00 a.m. - 6:00 p.m., Eastern Time.

To access your account or policy information online please visit My Account.

NYL - Advanced Markets Network
CorpExec Accumulator VUL ("CEAVUL")
(888) 695-4748

Office Hours:
Monday - Friday:
9:00 a.m. – 5:00 p.m. Eastern Time
Email Us

Website:
www.ceavul.newyorklife.com

Mainstay Funds (800) 624 - 6782

Office Hours:
Monday - Friday:
8:00 a.m. - 6:00 p.m., Eastern Time.

Website:
http://www.mainstayinvestments.com

AARP Life Insurance AARP Certificates
(800) 695 - 5164
AARP Claims
(800) 695 - 5165

Office Hours:
Monday - Friday:
8:00 a.m. - 10:00 p.m., Eastern Time.
Saturday:
9:00 a.m. - 5:00 p.m., Eastern Time.

Website:
http://www.nylaarp.com

Disability Policies Disability Policy Administration
(877) 695 - 4349
Disability Policy Claims
(800) 633 - 7506

Office Hours:
Monday - Friday:
8:00 a.m. - 8:00 p.m., Eastern Time.

NYLIFE Securities, Inc. (800) 695-4785

Office Hours:
Monday - Friday:
9:00 a.m. - 5:00 p.m., Eastern Time.

Website:
http://www.nylifesecurities.com

Long Term Care (800) 224-4582

Office Hours:
Monday - Friday:
8:00 a.m. - 5:00 p.m., Central Time.

Website:
http://www.newyorklifeltc.com/

NYL Benefit Services (800) 294-3575

Office Hours:
Monday - Friday:
9:00 a.m. - 8:00 p.m., Eastern Time.

Website:
http://www.nylim.com/retirement

NYL Retirement Services (800) 586-1413

Office Hours:
Monday - Friday:
8:30 a.m. - 6:00 p.m., Eastern Time.

Website:
http://www.nylim.com/retirement

Structured Settlements (855) 469-5772

Office Hours:
Monday - Friday:
8:00 a.m. - 6:00 p.m., Eastern Time.

Website:
http://www.nylstructuredsettlements.com

Survivorship Whole Life 1 Employee Adjustable Life
7 Year Term Insurance
(800) 536-4015

Office Hours:
Monday - Friday:
7:00 a.m. - 6:00 p.m., Central Time.

New York Life Visa (888) 200-1716

Office Hours:
24 Hours

Continued Interest Account (800) 628-5817

Office Hours:
Monday - Friday:
7:30 a.m. - 6:00 p.m., Central Time.

For service in Mandarin and Cantonese (800) 838-8083

Office Hours:
Monday - Friday:
8:00 a.m. - 4:00 p.m., Pacific Time

Mutual of Omaha - Medicare
Supplements
Customer Service:
(800) 995-7445
8:00 a.m. - 4:30 p.m., Central Time.

Claims and Benefits:
(800) 995-5991
7:00 a.m. - 4:30 p.m., Central Time.

Note: "Office Hours" refers to the time period in which our Customer Service Representatives are available to assist you. This does not include Holidays or any automated systems that may be available to you over the phone during non-office hours.