For New York Life Agents, selling life insurance is much more than just a job; it’s a chance to make a positive impact on the lives of others. For Stuart Grossman, a longtime Agent in the Syracuse Sales Office, this was reinforced even more when a client tragically lost her husband several years ago. So great was the impact, that Grossman documented the experience to share with others.
Every fall, as part of Life Insurance Awareness Month, the Life and Health Insurance Foundation for Education (LIFE) and Newsweek, Inc. chooses realLIFEstories to appear in the pages of Newsweek. Chosen from hundreds of stories submitted throughout the year, the winning authors will receive the Client Service Award, which honors insurance professionals whose service has made an extraordinary difference in their clients' lives. Grossman’s story, entitled “Keeping a Roof Over Their Heads” was chosen several years ago as a realLIFEstory and appeared in the pages of Newsweek.
“After many years in the profession, I’ve had many death claims, but nothing quite as dramatic as that. It really makes you think of how important this job is when something like that happens.”
Grossman, whose case load primarily focuses on the Professions segment, specifically employees of nursing homes, gained Jill McCarthy as a client after conducting a presentation on insurance benefits at a local assisted living facility where she was employed. Jill and her husband Bob (a 37-year old truck driver) wanted to cancel the policy they had at the time, in favor of a larger one with more coverage from New York Life. Jill was very familiar with the importance of adequate Life Insurance coverage — her own father died in a work-related accident without sufficient insurance when she was a child.
Grossman emphasized the importance of the couple keeping their old policy — at least until the new one took effect through Jill’s payroll deduction. Horribly, within days, tragedy struck and Bob was involved in a fatal truck accident. Jill was left with four kids and wondering if she had any coverage at all.
Grossman acted quickly and was able to get Jill the New York Life death benefit — since she had already signed the payroll deduction papers. In addition, he helped her receive proceeds from her original policy that she initially wanted to cancel.
Jill now is back on her feet, is a home-owner and maintains a $250,000 life insurance policy. “If it wasn’t for Stuart, we wouldn’t have a roof over our heads. I know the value of insurance, it keeps a family together,” says Jill in the realLIFEstory.
Grossman, who joined New York Life in 1964 after his grandfather fatefully suggested he “look into the insurance business” says, “After many years in the profession, I’ve had many death claims, but nothing quite as dramatic as that. It really makes you think of how important this job is when something like that happens.”
And Grossman continues to work with clients, with a focus on employees of the Catholic Health Care System of the Archdiocese of New York, ensuring that their loved ones will be protected for generations to come.




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