Quick Links

Make a Payment
Service Forms

Other Products
For updates on any of your other products, simply click the appropriate link below.

NYLIFE Securities
MainStay Mutual Funds
Retirement Plan Services

Need help?

1 (800) CALL.NYL
1 (800) 225-5695

9a.m. - 7p.m. EST
Monday - Friday


While a whole life insurance policy from New York Life is filled with valuable benefits, there are several ways to customize your policy if you want to give yourself even more protection. For example: You may want to add a Chronic Care rider which gives you the flexibility to use some of your policy's death benefit to help pay for care in case of a prolonged injury, illness, or impairment, whether it's a permanent or temporary condition

You can use the benefit any way you like: to pay for medical care, rehabilitation, or to replace lost income. Since it's not a reimbursement program, there's no need to collect and submit receipts, and all benefit payments will be sent directly to you. Plus, in most cases, the money you receive is tax-free.

If you're in the market for whole life insurance, adding a Chronic Care Rider can make a whole lot of sense.

And, if you already own a New York Life Whole Life Policy, you may be eligible to add this valuable protection to your coverage—but for a limited time only.


  • Available for inforce add-on in all states except California
  • New York and Connecticut regulations currently require a permanent condition
  • CCR available for certain AD108, AD113, and AD116 inforce WL & CWL policies

The Chronic Care Rider is a life insurance rider providing for an accelerated payment of the base policy face amount to the owner, where the insured has been certified as chronically ill. This rider is not intended to be a federally tax-qualified long-term care insurance contract under Internal

Revenue Code 7702B. Therefore, the premiums payable for this rider do not qualify as long-term care insurance premiums and are not deductible from gross income for federal income tax purposes. Benefits provided by the rider may be taxable if the owner of the policy is neither the insured nor the insured's spouse.

In Oregon, the Chronic Care Rider form number is ICC16216-285R. In Oregon the Policy Form Number for New York Life Whole Life and New York Life Custom Whole Life is ICC15216-50P.