Investment and income annuities FAQs.
How can I obtain my current annuities account information?
Visit the Virtual Service Center.
How do I make a change to my annuity?
How do I make a payment for my existing annuity?
Visit the Virtual Service Center or contact a customer service representative by calling 800-695-4331.
How can I change my name on an annuity contract?
To change the name on an annuity, the current contract owner must send a signed Name Change Request Form, a written request, a copy of a marriage certificate, or other court document with the necessary information to the Service Center.
How can I get the unit value of my annuity funds?
Visit the Fund Values page to see the Accumulated Unit Values for the funds in your annuity.
How can I get answers to questions about my MainStay account?
- Visit MainStay’s website.
- Call 1-800-MAINSTAY (624-6782).
- Speak with your financial advisor.