For specific details about this coverage, please contact your Agent or see your temporary coverage agreement provided with your completed application.
Be prepared - Have the following information ready for your telephone application (TeleApp) interview
  • Employment details, including name of employer, length of employment, and your job duties
  • Current income and net worth
  • Any foreign travel you have planned for the next 12 months
  • Any adventurous activities you take part in, such as scuba diving, mountain climbing, airplane flying, etc.
  • Medical history details, including date of onset, treatment, and recovery for any medical conditions you have experienced
  • Names of physicians or hospitals that have provided care for you within the last 10 years
  • Names and dosages of medications you have been prescribed

A TeleApp interview will last 30 minutes or less. Please note that more complex medical histories or the use of an interpreter may result in a longer TeleApp interview.

After the call, you will receive a copy of the completed telephone application, along with instructions to change any of the information provided, if needed.

Completing your Medical Requirements
New York Life, like other insurance companies, may require a limited medical exam based on your age and the amount of insurance coverage requested. If an exam is needed, your agent will schedule a time for it to be completed.
YOUR EXAM MAY INCLUDE:
  • Measurements of blood pressure, pulse, height, and weight
  • A blood and/or urine sample
  • An electrocardiogram to measure the heart's electrical impulses
If you are asked to complete an exam, when medically possible you should not:
ACTIVITY TIME BEFORE EXAM
Participate in strenuous physical activity Within 24 hours
Consume alcohol Within 24 hours
Eat or drink (excluding water) Within 4 hours
Consume caffeine Within 12 hours
Smoke or chew tobacco Within 1 hour
When requesting your results, please have the brochure with the barcode available that was provided to you during your medical appointment.
We will be in contact with you shortly to conduct your interview.
Have time now?Call Us: (866) 695-8277
Please work with your Agent to complete your Personal & Health History Interview.
We've tried to reach you to conduct your interview. This is a critical step in getting your application approved. We'll try again to get in touch.
We've tried to reach you several times to conduct your interview. This is a critical step in getting your application approved. We'll keep trying to get in touch.
We've been unable to reach you to conduct your interview. This is a critical step in getting your application approved.
Your application is currently on hold. You now must contact your Agent or call us at the number below to resume the application process.
You've completed your Personal & Health History Interview. The next step is to complete your Medical Requirements.
You've completed your Personal & Health History Interview. Thank you for your patience as we continue our review.
There is nothing additional required from you at this time. Thank you for your patience as we continue our review.
Please contact your Agent to schedule your medical exam. If your exam is currently scheduled, please check back later to view results.
One or more of your Medical Requirements have been requested more than 30 days ago, please work with your Agent to resolve.
If you've already completed your medical appointment, thank you for your continued patience as we await the results from the provider.
Your medical appointment has been scheduled. This is an important step towards completing your application.
Read everything you need to know about your upcoming appointment.
You've completed your Medical Requirements. Thank you for your patience as we continue our review.
There are no Medical Requirements pending at this time.
In order to provide the right options for you, we have requested documentation from the following:
Please review the above and let your Agent know if it has changed or is incorrect.
One or more of your Physician Document requests have been outstanding for more than 2 weeks.
Please follow up with your Agent to resolve any issues that may be preventing us from receiving your documents.
Please review the above and let your Agent know if it has changed or is incorrect.
We've received everything requested from your doctors. Thank you for your patience while we continue our review.
There is nothing additional required from you at this time. Thank you for your patience as we continue our review.
There is some additional information we need. If you could provide the following back to your agent, we can keep moving forward. Please download, complete, and return to your agent. Thanks!
There is nothing additional required from you at this time. Thank you for your patience as we continue our review.
You and your Agent have completed the initial part of your application. Terrific, you are on your way!
Your application is still in progress. Thank you for your patience while we continue our review.
There is nothing additional required from you at this time. Thank you for your patience as we continue our review.
The process has been completed. Your application Agent will be in contact with next steps.
Day Time
Monday - Thursday 7:00am - 11:00pm Central Time
Friday 7:00am - 7:00pm Central Time
Saturday 9:00am - 4:30pm Central Time
Sunday Closed