Absence Administration

Federal and State Leaves / Paid Family Medical Leaves / ADA

A simpler, more coordinated way to effectively manage your employees’ absences.

Leave Solutions from New York Life Group Benefit Solutions (NYL GBS), is your one stop for absence administration, providing organizations with a simpler, more coordinated way to effectively manage the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), Paid Family Medical Leaves (PFL/PFML), and other types of planned and unplanned absences. It's tailored to your organization’s needs and leave policies, to help keep workforce productivity and costs on track.

How It Works

NYL GBS will assess your organization’s current leave-of-absence policies, identify improvement and efficiency opportunities, and recommend solutions for your organization and your employees. Here is a summary of the services we can provide.

  • Uniform enforcement of federal and state regulations
  • Integration of your company’s leave policies into the process
  • One point of contact for employees—regardless of leave type
  • Comprehensive fraud-prevention monitoring
  • Real-time manager/Human Resources communications
  • Integrated reporting
  • Clinical support for complex leaves and personalized return-to-work support and services
  • 24/7/365 online employee access to claim and leave information
  • Integration with NYL GBS Disability plans for a seamless experience
  •  

Educational Resources

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Our value-added programs1 offer everyday help and support. They're included with certain policies when your employees and their families enroll in NYL GBS Leave Solutions. These include: 

NYL GBS Life Assistance Program

 

Offers phone consultation, counseling referrals, online work/life support, and community services for many of life challenges.

My Secure Advantage™ (MSA)

 

A full service financial wellness program that offers solutions to all types of personal financial needs. The program includes access to "money coaching" from experienced financial experts, identity theft resolution and protection, online will preparation, legal consultation referrals and discounts, educational webinars, access to a library of articles, tools, forms and tips, and more.

NYL GBS Health Advocacy Services


Provides employees and their family (including spouse/domestic partner, dependent children, parents, and parents-in-law) access to expert assistance with a wide range of healthcare and health insurance issues. Includes Medical Bill Saver™—a service to help participants negotiate discounts on out-of-pocket medical expenses over $400.  Check with your employer to find out if this program is available to you.

NYL GBS Life Assistance Program2

 

Offers phone consultation, counseling referrals, online work/life support, and community services for many of life's challenges.

My Secure Advantage™ (MSA)3

 

A full-service financial wellness program that offers solutions to all types of personal financial needs. The program includes access to "money coaching" from experienced financial experts; identity theft resolution and protection; online will preparation; legal consultation referrals and discounts; educational webinars; access to a library of articles, tools, forms, and tips; and more.

NYL GBS Health Advocacy Services4


Provides employees and their families (including spouse/domestic partner, dependent children, parents, and parents-in-law) access to expert assistance with a wide range of healthcare and health insurance issues. Includes Medical Bill Saver™—a service to help participants negotiate discounts on out-of-pocket medical expenses over $400. 

Configurable absence management to fit your needs

Contact your producer or connect with a New York Life Group Benefit Solutions sales representative to learn more about how we can work together.

1Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Program availability may vary by plan type and location, and are not available where prohibited by law.

2These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Employee assistance services are provided by or through Cigna Behavioral Health, Inc. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Programs are not available under policies issued by New York Life Group Insurance Company of NY.

3My Secure Advantage is NOT insurance and does not provide reimbursement for financial losses. Program is provided through a third-party vendor who is solely responsible for their products and services. Program is not available under policies issued by New York Life Group Insurance Company of NY.

4Health advocacy services are NOT insurance and this program does not provide reimbursement for financial losses. Health advocacy services are provided under a contract with Health Advocate, Inc. which is solely responsible for its products and services. Services are not available under policies issued by New York Life Group Insurance Company of NY.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.