The insights of New York Life Business Information Officer Dave Castellani were recently featured in an article by Built In titled “These Trends and Technologies Could Reshape the Insurance Industry.” Noting that established insurers are using technology to improve the customer experience just as much as start-ups in the space, the piece highlights Dave’s thoughts on the need for insurers to completely rethink how customers wish to be served in a post-COVID world and how intelligent information through data analytics will become even more important.

Dave emphasizes the importance of keeping a finger on the pulse of potentially game-changing technologies concerning people’s health and longevity, especially CRISPR, the breakthrough approach to editing genes, which he sees as potentially the most disruptive technology of the current generation.

Read the full article through the link below.

These Trends and Technologies Could Reshape the Insurance Industry

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Media contact
Kevin Maher
New York Life Insurance Company
(212) 576-6955

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