To our policy owners.
I’m pleased to report that your company had another year of healthy growth, adding to our long track record of strong financial performance protecting the ones you love and enabling your plans for the future.
In fact, as a result of our 2017 performance and the unsurpassed level of our financial strength today, we will be paying the largest dividend in our history to eligible policy owners—our 164th consecutive year of paying a dividend.
While we hope our performance during 2017 reinforces your decision to depend on us, we believe that your choice to do business with us and become part of the New York Life community is also a reflection of our shared values. As a mutual company, with no shareholders or outside owners, our main objective is to serve your needs and the needs of all our current and future policy owners. We deeply appreciate the difference we can make in the lives of individuals and families. We act with integrity, we embrace our humanity, and we strive to be there whenever you need us. During the past year, this was particularly evident when our employees and agents answered the call for help in communities affected by hurricanes and wildfires.
As proud as I am of our response in times of crisis, I am equally proud of what I see in our offices every day. It is not just what we do for you and your family—it’s why and how we do it that defines and differentiates us. Our people come together and work in a way that fosters respect, trust, and inclusiveness. We act with both confidence and humility. Confidence born from our track record of delivering on all our promises through the Civil War, two world wars, the Great Depression, the influenza pandemic of 1918, and numerous other natural and man-made catastrophes. Humility, because no one can predict the future; we can only do our best to prepare for whatever challenges or opportunities it may bring.
Our mission is to provide financial security and peace of mind. We do so through the expert guidance of your New York Life agent—someone committed and trained to develop and tailor solutions to achieve your goals. As we continue to make investments in our digital capabilities to better meet your evolving expectations and needs, your long-term interests remain our number one priority.
Thank you for choosing New York Life.
Chairman of the Board
and Chief Executive Officer