CAREER TRAINING & LEARNING TOOLS Helping you build a fulfilling career.

New York Life features a robust infrastructure of employee support programs that empower our people with the resources they need.

The help you need to be your best.

Digital Learning

Online tools to help you expand your skills. New York Life’s Learning Exchange (LEx) is a digital platform offering a robust catalog of learning materials, enabling employees to achieve their potential by building the knowledge, skills, and abilities for the role they're in—and the role they aspire to be in.

Employee Training

Ensuring your skills are fit for the future.

New York Life’s industry-leading Learning & Development practice ensures our employees keep pace with the changing nature of business skills and capabilities. Our state of the art digital learning platform, the New York Life Learning Exchange (LEx), provides on demand and highly personalized skills plans with content covering hundreds of topics. This includes both new skills we are building across the company as well as core skills that have always enabled our success.

13 average hours of training per corporate employee

Learners across New York Life complete more than 250,000 digital and live learning courses a year covering hundreds of topics. Structured programs such our Data Science Academy, Cyber Academy, and Finance and Actuarial Rotational Programs develop deep expertise for employees working in these areas. New York Life technologists participate in a generous “learning stipend” program which allows them and their managers to plan for participation in external skills development programs individually selected for their needs.

Stories of success

See how Belinda and Saba have developed meaningful careers in the service department at New York Life by taking advantage of available resources and expanding their skills.

Development & Opportunities

Leadership Development

Focusing on the future. Developing the next generation of leaders at New York Life is critical to continuing our mission. That's why we feature a variety of leadership programs to help employees become a stronger contributor, collaborator, and peer—and ultimately take them to the next level.

Mentoring Opportunities

A culture of growth. We’re proud of our inclusive and supportive workplace at New York Life, and its impact on the careers of countless employees. Opportunities for mentorship ensure that everyone can follow in the footsteps of their more experienced colleagues, gaining valuable career insights.

Internal Mobility Program

Employees considering their next internal move. We have professional development courses in resume writing and interviewing skills, as well as a dedicated internal mobility recruiter who provides personalized career counseling on career development planning, interview preparation, lateral career moves, resume coaching, and showcasing one’s skills.

Performance Management Process

Impact, New York Life's performance management program, empowers employees to align their goals with the company's priorities, exchange regular feedback, and recognize their contributions to the company's success. The program features regular manager check-ins and three milestone conversations per year to set and review progress on business-aligned goals. Further, Impact offers multiple feedback channels, promoting continuous learning, development, and mutual support for employees’ professional growth.

At New York Life, the process is intended to accomplish three main objectives:

Build alignment

Build alignment between employees’ work activities and organizational objectives

Understand impact

Provide a framework to assess employees’ achievement of their objectives and reward their contributions

Support professional growth

Support employees’ continued performance and development goals through discussion and feedback

Our approach to developing talent.

New York Life takes great care to develop a diverse talent pipeline and use succession planning and talent development to manage the future of our workforce.

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Learning from leaders.

Our Learning from Leaders Q&A series explores the moments that shaped these leaders at New York Life and the advice they have to share.

At New York Life, we believe that measuring employee sentiment is important.

The feedback we receive through employee engagement like surveys and group conversations help inform our strategy.

Employee Surveys

We assess feelings of equity and inclusion and allow employees to give comments that provide additional insight into employees’ experiences through surveys like:

Biannual engagement survey
Annual pulse survey

Small Group Conversations

Our leadership participates in “Small Group Conversations” with employees. This gives employees an opportunity in small group sessions to engage senior leadership around topics that are important to them.