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corporate responsibility We exist for good
We exist for good, the good of our policy owners, their families, and our communities. As the largest mutual life insurance company in the United States1 and a Fortune 100 company, our mission is embedded in our responsibility to deliver peace of mind and financial security to our policy owners, above all else.
Corporate Responsibility Report
In this report, we share our commitment to Our People, Our Communities, Our Policyholders and Clients, Our Approach to Responsible Investing, Impact and Innovation, Our Environment, and Our Governance. The Report provides updates on our last report. Additionally, the report also includes a Taskforce on Climate-Related Financial Disclosures report, a Sustainability Accounting Standards Board (SASB) Index, and a Global Reporting Initiative (GRI) Index.
Corporate Responsibility Report
This report demonstrates how our culture energizes our people, how our governance ensures that we operate responsibly, and how we are managing our environmental footprint to create long-term value.
Empowering our people
Our corporate responsibility priorities align with our core values.
86%
of our employees feel proud to work for New York Life2
88%
of our employees feel that people of all backgrounds can succeed at New York Life2
250,000 hrs
of learning completed by New York Life employees in 20242
Our inclusive culture
New York Life’s core values of humanity and integrity are the foundation of our inclusive culture, fostering a workplace where every individual feels respected, valued, and supported. We have a longstanding commitment to creating an environment where people can contribute their best and succeed together.
Short-term incentive program
New York Life’s Short-Term Incentive (STI) program considers more than financial indicators. In addition to company performance, it includes progress in areas like client and agent experience, employee engagement, inclusion, community involvement, and philanthropy. These non-financial factors help reflect our broader values, and are reviewed annually by the Compensation & Human Capital Committee and the Board of Directors.
Committed to our employees and being there for people when we are needed
Supporting bereaved employees
Grief affects all aspects of life—including work. In 2024, the New York Life Foundation launched the Grief-Supportive Workplace Initiative, a free program with learning modules and resources for grievers, managers, and colleagues. First introduced to NYL employees, it’s now being piloted externally with other employers.
Disaster relief
New York Life and our workforce donate funds and resources to support communities hit by disasters. At critical times, we pull our collective strength for recovery. Often providing bereavement resources on the heels of trauma, we are committed to being there when people need us most - including when the unexpected strikes.
Sustainability in how we invest and operate
Our mission is to provide financial security and peace of mind through trusted products and services. Guided by our long-term perspective and core values—humanity, integrity, and financial strength—we’re committed to supporting the wellbeing of the people, markets, and environments where we live and work.
Responsible investing
We manage New York Life’s General Account with a focus on long-term performance that reinforces our financial strength and ensures we can meet our commitments to policyholders. As part of our investment process, we consider financial and other material risks to help enhance risk-adjusted returns. Read our Responsible Investing Statement for more information.
Managing our environmental impact
The actions New York Life is taking to reduce our operational impacts are grounded in generating business value. Read our Sustainability Statement.
Community impact grants
Providing philanthropic leadership in the communities we serve.
Since 2008, over 780 grants of $5,000 to $25,000 apiece have been awarded to children's food programs, children’s hospitals, senior services, children's bereavement organizations, community builds, and many other initiatives across the country, resulting in nearly $11 million in direct funds to local communities.
Agents and field employees who are actively engaged and serve as local "champions" for a nonprofit can apply for a competitive Community Impact Grant.
Responsible business conduct
New York Life leads with integrity, humanity, and financial strength. As a mutual company, we operate for the benefit of our policy owners, who expect us to be there when they need us and trust us to do the right thing. Our core values and long-term view foster a culture of responsibility and oversight, with strong governance and accountability structures to support our mission.
Engaging in Public Policy
New York Life’s Office of Governmental Affairs (OGA) engages in the public policy arena on issues of importance to the company, our agents, and clients. New York Life publicly discloses its federal lobbying activities on quarterly reports that can be found on the following website: https://lobbyingdisclosure.house.gov/
Responsible Product Offerings
New York Life designs products and services to meet the needs of current and prospective customers and assesses the value to our customers and any potential impacts on customer experience. Read our Responsible Product Offerings.
1Largest Mutual Insurer Language: New York Life is the Largest Mutual Insurer in the U.S.: Based on revenue as reported by “Fortune 500 ranked within Industries. Insurance: Life, Health (Mutual)," Fortune magazine, 6/2/2025. For methodology, please see https://fortune.com/company/new-york-life-insurance
2Source: New York Life Corporate Responsibility Report, June 2025