New York Life and its subsidiaries including NYLIFE Securities LLC (collectively, “the Company”) have developed a comprehensive approach to planning for any number of possible events. Our business continuity and recovery plans address a full range of possible scenarios, from firm–only business disruptions or disruptions at a single building, to an event affecting a business district, a city, or even an entire region such as during a major blackout. We have also established an “Incident Management Team” that consists of senior executives and subject matter experts from across the Company, to oversee our operations and ensure leadership and decision-making in the event of any business disruption. In addition, we have a fully functional Corporate Command Center (“CCC”), which provides a location for our incident management staff to operate at full capacity, even if their normal business locations are not available.
As one of our valued clients, you’ll be glad to know that the Company’s Business Continuity and Recovery Plan covers the entire New York Life enterprise, including internal departments and direct and indirect subsidiaries, both domestic and international. Our business continuity efforts are intended to address a broad range of potentially disruptive events, including anticipated events (such as hurricanes and other forecasted natural disasters) and unanticipated events (such as power outages, floods, telecommunication outages, and even terrorist attacks).
In addition to having a business continuity plan for the entire company, our individual business areas also have their own business continuity plans. The Business Continuity and Recovery Plan for NYLIFE Securities provides a structure and necessary operational details so that management, business and technical areas can respond appropriately in the event of any disruption that could impact critical business functions.
We recognize that large business organizations such as New York Life must prioritize business operations in order to ensure that crucial operations continue or are recovered as quickly as possible during a significant interruption. Accordingly, all NYLIFE Securities operational areas have been classified based on their recovery time frame, and are recoverable at a remote recovery site, should a significant business disruption occur.
The NYLIFE Securities Business Continuity and Recovery Plan also provides specific, detailed steps for the recovery of all registered product business by:
In addition to preparing specific plans to address a possible disruption, we have also taken steps to test our plans in order to ensure that they are current, complete and executable.
We have procedures in place to minimize the chances that any disruption will occur. We do recognize that if such an event does transpire, the business recovery and continuity phase at our recovery site may last for an indefinite period of time. In the event of a severe disruption, business recovery efforts may last until the time it takes for us to find suitable permanent space and equip it to support business operations. All procedures have been designed to minimize the amount of time we would be in recovery phase, and to ensure that we are back to normal operations as soon as possible.
As we have since 1845, New York Life remains committed to safeguarding your assets and ensuring your continued confidence during times of normal operations as well as periods of challenge and uncertainty. We are, and will, remain The Company You Keep®.
If you have any questions regarding our Business Continuity and Recovery Plan, please don't hesitate to contact the New York Life Insurance Company at (212) 576-7000. Please ask for The Business Resilience Department.
New York Life Insurance Company
New York Life Insurance and Annuity Corporation (A Delaware Corporation) NYLIFE Securities LLC
(Member FINRA/SIPC and a subsidiary of New York Life Insurance Company)
A Licensed Insurance Agency
51 Madison Avenue
New York, NY 10010