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Valuable Programs for You and Your Household

Value on day one.

New York Life Group Benefit Solutions (NYL GBS) values our relationships with our customers and wants to help provide you with the best opportunities for overall success. Our programs give you the tools and information that you need to help you be healthy, feel secure, and prepare for life changes. Once you are enrolled, the programs1 below may be included with your policy.

A full-service financial wellness offering for you and your household members, including 30-days’ prepaid expert money-coaching for many types of financial strategies and challenges; includes identity theft and fraud resolution services, and online tools for state-specific wills and other important legal documents.

You can access MSA at 888-724-2262 Mon-Fri from 9:00 a.m. to 11:00 p.m. ET (6:00 a.m. to 8:00 p.m. PT) to speak to a representative or visit NYLGBS.MySecureAdvantage.com.

Download the overview to learn more.

Provides pre-trip planning, assistance while traveling, and unlimited medical evacuation and repatriation benefits when traveling 100 miles or more from home.

For assistance anywhere in the world, call 888.226.4567 (U.S. and Canada) or 202.331.7635. Please indicate that you are a member of the NYL GBS Secure Travel program and group #57.

Download the overview to learn more.

NYL GBS Survivor Assurance offers an interest-bearing account for beneficiary payments of $5,000 or more through NYL GBS life and Accidental Death and Dismemberment (AD&D) insurance policies. Beneficiaries also have access to NYL GBS Life Assistance Program5 and My Secure Advantage.2

Download the overview to learn more.

Employee Assistance counseling and work/life support offers telephonic and up to three in person sessions per issue, per year, to address many of life's challenges. Includes legal and financial consultations, and online articles, resources and videos for work/life issues. Monthly educational webinars on a variety of topics such as managing your life, work and health.

You can call 800.538.3543 for assistance 24 hours a day, 7 days a week, or visit NYLGBS-LAP.com.

Download the overview to learn more.

Provides access to expert assistance with a wide range of health care and health insurance challenges such as finding a doctor, picking a medical or dental plan, understanding test results, locating a nursing home, and more.

Includes Medical Bill Saver—a service to help participants negotiate discounts on out-of-pocket medical expenses over $400.

Services are available to the entire family-including parents and parents-in-law.

For assistance call 866.799.2725 24 hours a day, 7 days a week.

Download the overview to learn more.

In addition to these programs, NYL GBS Disability customers can visit nyl.com/workwellness for information on how to submit a disability claim, what to expect when you are on a disability and when you return to work, general information on family medical leave, and tips for managing your particular health condition at work.

1These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Not available for policies issued by New York Life Group Insurance Company of NY. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description and are subject to change. Program availability may vary by plan type and location and are not available where prohibited by law.

2My Secure Advantage is NOT insurance and does not provide reimbursement for financial losses. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Programs are provided through a third party vendor who is solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Program availability may vary by plan type and location, and is not available where prohibited by law. This program is not available under policies insured by New York Life Group Insurance Company of NY.

3NYL GBS Secure Travel is provided under a contract with Generali Global Assistance (GGA). Neither GGA nor New York Life Group Benefit Solutions guarantees the quality of any medical services provider or medical facility. The final selection of a local medical provider or facility is the covered person’s right and responsibility. The medical professionals or attorneys suggested or designated by GGA are solely responsible for their services. They are not employees or agents of GGA or New York Life Group Benefit Solutions. Emergency evacuation and repatriation benefits are insured by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company. Policy Forms: GA-00-1000 et al.; BA-01-1000 et al. Medical evacuation and repatriation services must be arranged by GGA and customers must call GGA to access the benefits and services of the program. All other services are provided by GGA and are subject to the terms of the service agreement with GGA. Presented here are highlights of the NYL GBS Secure Travel program. See the plan documents for details.

4The Survivor Assurance Program for beneficiaries is available to beneficiaries receiving coverage checks over $5,000 from New York Life Group Benefit Solutions Life and Accidental Death and Dismemberment programs. Survivor Assurance accounts are not deposit account programs and are not insured by the Federal Deposit Insurance Corporation or any other federal agency. Account balances are the liability of the insurance company and the insurance company reserves the right to reduce account balances for any payment made in error. Counseling, legal or financial assistance and discount programs are not available for policies issued by New York Life Group Insurance Company of NY.

5These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. The Life Assistance Program products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Evernorth Behavioral Health, Inc. and Evernorth Care Solutions, Inc. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Program availability may vary by plan type and location, and are not available where prohibited by law. These programs are not available under policies issued by New York Life Group Insurance Company of NY. Cigna Corporation and its subsidiaries are not affiliated with New York Life Insurance Company and its subsidiaries.

6Health advocacy services are NOT insurance and this program does not provide reimbursement for financial losses. Health advocacy services are provided under a contract with Health Advocate, Inc. which is solely responsible for its products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Services available at the option of employer for an additional cost and not available to Health Advocate Inc. existing clients. Program availability may vary by plan type and location, and is not available where prohibited by law. This program is not available under policies insured by New York Life Group Insurance Company of NY.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.