Privacy Policy

Our information practices

This Privacy Notice applies to information collected in connection with financial products or services you obtain or seek to obtain from members of the New York Life Family of Companies* that are subject to the Gramm-Leach-Bliley Act. 

You are receiving this Privacy Notice because you are associated with an annuity policy administered by the Structured Settlement Department of New York Life. 

If you have purchased other products from the New York Life Family of Companies, you may also receive a separate privacy notice from us specific to that product. We encourage you to review each privacy notice, as they may differ from this Privacy Notice

Safeguarding your information

We maintain physical, electronic and procedural safeguards that meet state and federal regulations. Access to customer information is limited to people who need the information to perform their job responsibilities. We regularly update and improve our security standards, procedures and technology to protect against unauthorized access to your confidential information.

Types of information we collect

In the normal course of business, we collect:

  • Information requested on applications and other forms (including name, address, email address, phone number, date of birth, Social Security number, and financial and household information);
  • Data about your transactions (such as the prod­ucts you purchase and your account status);
  • Information from outside sources such as public information;
  • Information gathered from our websites, such as through online forms, site visit data and internet collection devices (“cookies”);
  • Information collected from consumer reporting agencies; and
  • Health information, where necessary, collected with  your per­mission.

How we use your information

We may share the information we collect about you as allowed by law, including for normal business administration and related business activities.  The information may be shared with:

  • Within the New York Life Family of Companies, such as affiliates acting as brokers, dealers, transfer agents and investment advisors; and
  • Non-affiliates, such as banks or service providers that administer our products and process your transactions with us.

We may disclose the information we collect about you when required or permitted by law, such as to:

  • Respond to a subpoena;
  • Prevent fraud or other crimes;
  • Comply with legal requirements; or
  • Respond to a government inquiry.

We will never share your health information with third parties for marketing purposes.

The accuracy of your information is important to us.  You have the right to access and seek correction of your information, and we will respond to your request in accordance with applicable law.  We will follow the privacy law in your state if that law has different requirements than the policy described in this Privacy Notice.

Informing customers about privacy

This Privacy Notice was last updated in March 2021.  Customers will receive our Privacy Notice at least once a year, as long as they are an active payee.  You can receive additional copies of our Privacy Notice on our website ( or you can write to:

NYL Structured Settlement Dept.
30 Hudson St
Jersey City, NJ 07302

You can also call us toll free at (800) 225-5695


New York Life Insurance Company
NYLife Insurance and Annuity Corporation
NYLife Investment Management LLC
New York Life Enterprises LLC
Ausbil Investment Management Limited
Candriam Belgium SA
Candriam France S.A.S.
Candriam Luxembourg S.C.A.
Cornerstone Capital Management LLC
Cornerstone Capital Management Holding LLC
Eagle Strategies LLC
GoldPoint Partners LLC
IndexIQ, Inc.
Institutional Capital LLC
MacKay Shields LLC
Madison Capital Funding LLC

MCF Capital Management LLC
MainStay Defined Term Municipal Opportunities Fund
The MainStay Funds
MainStay Funds Trust
Main Stay VP Funds Trust
Private Advisors Alternative Strategies Fund
Private Advisors Alternative Strategies Master Fund
Private Advisors LLC
New York Life Trust Company
NYLIFE Distributors LLC
NYLIFE Insurance Company of Arizona
NYLIFE Securities LLC
NYLIM Service Company LLC
NYLINK Insurance Agencies, Inc.
NYL Investors LLC