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Contact & support information for New York Life Group Benefit Solutions (NYL GBS)

For easy access to the support you need, please see the contact information below.

Producers

Contact your local representative.

Employers

Current clients: Access your account, tools, and resources at myNYLGBS.com.
Interested in offering NYL GBS benefits? Connect with your broker or your local representative.

Current Customers

For coverage details, to file a claim, or check claim status, visit myNYLGBS.com.
- For absence or short-term disability claims, you can also email us at myClaim@newyorklife.com.
To check the status of a life or AD&D claim or for general questions call, 888-842-4462 (866-562-8241 Español), Monday – Friday, 7:00 a.m. – 7:00 p.m. CT.