Group meeting to discuss work

Absence management resource center

Managing people is tough enough. But when your people aren't at work, your job can get even tougher. New York Life Group Benefit Solutions (NYL GBS) can help.

A toolkit for managers

As experts in health and productivity management, we’ve learned what works—and what doesn’t—when it comes to preventing and reducing employee absences.

Inside this toolkit, you’ll find answers to the most common questions we hear from managers—along with helpful tips and resources you can download and use on the spot.

At NYL GBS, we want to help you—and your people—live well, perform better, and achieve your full potential. No matter what challenges come your way.

Student on the phone

Get in touch with us

Report an employee disability claim:

Call 800-362-4462 and select option one, between 7:00 a.m. and 7:00 p.m. CT. If you call outside this time, please leave a voicemail message, and a representative will respond the next business day.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY. © 2024, New York Life Insurance Company, New York, NY. All rights reserved. NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company.