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Caregiver supporting special needs child doing coloring activity

Support for special needs caregivers

Nearly one in four adults is a caregiver, often struggling to juggle work and caregiving responsibilities. For those caring for individuals with special needs, the demands are even greater. The need for support is urgent and we’re here to help.1

Employee resources

Caring for a loved one with special needs can be meaningful—more than half of caregivers find purpose in the role. But with 27 hours of care each week and one-third also raising children, support is essential.1 That’s why we help employees balance caregiving with their careers.

Workplace support

Caregiving affects every workplace—64% of caregivers report stress, 47% face financial strain, and one in four feel alone.1 Our benefits include features that help employees and employers navigate these challenges.

happy caregiver spending time with special needs child in wheelchair

For employees

For employers

  • Caregiving in the U.S. 2025 Report
    The National Alliance for Caregiving and AARP’s new study offers an in-depth look at America’s 63 million family caregivers.

  • Mental Health First Aid®
    Provides employers and front-line managers the training and tools needed to respond to employees experiencing a mental health challenge

Specialized resources

These publicly available resources may provide valuable support throughout a caregiver’s journey. Please note that they are not affiliated with New York Life Group Benefit Solutions.

Legal and financial

Brain and developmental disabilities

Physical disabilities and mobility challenges

Tools for parents

business woman talking on mobile phone indoors

New insights on the hidden workforce of special needs caregivers

This November, New York Life Group Benefit Solutions will release new research on employed caregivers of children and adults with special needs—highlighting their unique challenges and how employers can better support them.

Contact us for more information

1AARP and National Alliance for Caregiving. Caregiving in the U.S. 2025. Washington, DC: AARP.  July 2025. https://doi.org/10.26419/ppi.00373.001 

2For eligible participants only. These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Some services are available at the option of the employer for an additional cost. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description and are subject to change. Program availability may vary by plan type and location and are not available where prohibited by law. Health Care Support is not available for individuals in Washington. Services are provided exclusively by ComPsych®. ComPsych is solely responsible for its services and is not affiliated with New York Life Insurance Company or any of its affiliates. Some of these programs are not available under policies issued by New York Life Group Insurance Company of NY.

3Balance Wellbeing with New York Life is currently available as a workplace benefit through participating employers. Balance Wellbeing is brought to you by New York Life Insurance Company. The information provided on BalanceWellbeing.com is for general informational purposes only and is not intended as tax, legal, investment, or retirement advice and is not intended to market or sell any specific product. It may not be relied on for the purpose of avoiding any state, federal, or other taxes. Neither New York Life Insurance Company nor its agents provide tax, legal, or financial accounting advice. Please consult your own tax, legal, or accounting professional before making any decisions. While the content is derived from sources believed to be accurate, we do not guarantee its accuracy or completeness. Neither the information presented, nor any opinion expressed constitutes a solicitation for the purchase or sale of any security.  

Participation in any Balance Wellbeing service is optional at no cost, and access is not conditioned on the purchase of insurance, retirement, investment products and services from New York Life Insurance Company.   

Individuals have a choice to engage with New York Life Insurance Company agents for financial guidance and to purchase insurance and other products and services. If individuals choose to do so, those engagements will be governed by the particular applicable terms and conditions.  

Neither New York Life Insurance Company nor any of its subsidiaries make any representations as to the completeness or accuracy of information that is provided by third-party vendors accessible through the site. Neither New York Life Insurance Company nor any of its subsidiaries are liable for any direct or indirect technical or systems issues or any consequences arising out of your access to, or your use of third-party technologies, sites, information, and programs made available through this website. Please review third-party terms and conditions and privacy policies, all of which are separate from and unrelated to New York Life Insurance Company. 

This offering is available to NYL GBS clients with life and insured disability products. It is not available to clients with disability only who are sitused in WA and NY.

©2025, New York Life Insurance Company, New York, NY.  All rights reserved.  NEW YORK LIFE and the New York Life box logo are registered trademarks of New York Life Insurance Company. New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY, and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company. Life Insurance Company of North America is not authorized in NY and does not conduct business in NY.