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Filing a claim

Our claims platform allows employers to file Life, Accidental Death, Accidental Dismemberment, Accelerated Death Benefit Waiver, or Premium claims on behalf of their employees or dependents in just a few steps. From everyday needs to urgent requests, we offer flexible options to streamline the process for you and your team.

You can also submit a claim form via fax or mail. If you have any questions, you can call us at 800-238-2125, Monday to Friday, 8:00 a.m. to 5:00 p.m. ET.

Guidance and support for life’s most challenging moments

Coping with grief is not easy, but we're here to support you along the way. New York Life Group Benefit Solutions provides resources to help families through life's unexpected challenges.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.