Preparing for the unexpected Helping you make the most of your benefits

Your job provides more than a salary—it provides an opportunity to enroll in benefits to help provide financial security and peace of mind. Find out how you can prepare for the unexpected with New York Life Group Benefit Solutions (NYL GBS).

Women career

Benefits at your fingertips

Get easy, convenient access to all your benefit needs with our digital self-service portal. 

Once registered, you’ll be able to explore your coverage, as well as:

  • Submit absence requests within minutes.
  • Set up direct deposit.
  • Provide medical authorization.
  • View payments and your claim status.
  • Upload and view important documents.
  • Complete forms quickly and easily online.
  • Use click-to-chat for immediate assistance. 

Coverage you can count on

Care that goes above and beyond

We know that financial protection, well-being, and peace of mind require more than the standard benefit offerings. Once you’re enrolled with NYL GBS, these additional programs1 may be available to you with certain policies. Programs may vary, based on the coverage you select.

NYL GBS Health Advocacy Services²

Personalized assistance to help you and your family members navigate a wide range of health care and health insurance challenges.

NYL GBS Life Assistance Program (LAP)³

From the convenience of your desktop or phone, you have access to clinical and work/life support, including provides face-to-face counseling visits, referrals for community services, free 30-minute financial and legal consultations, educational resources, and webinars.

NYL GBS Secure Travel⁴

Enjoy comprehensive worldwide travel assistance program that includes pre-trip planning and emergency assistance to covered persons while traveling 100 miles or more from home.

Work wellness insights for you

Get the resources you need to stay healthy at work—and find out what to do if you need to go out on leave. 

1These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Not available for policies issued by New York Life Group Insurance Company of NY. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description and are subject to change. Program availability may vary by plan type and location and are not available where prohibited by law.

2Services available at the option of employer for an additional cost and not available to Health Advocate Inc. existing clients. Health advocacy services are NOT insurance and this program does not provide reimbursement for financial losses. Health advocacy services are provided under a contract with Health Advocate, Inc. which is solely responsible for its products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Services available at the option of employer for an additional cost and not available to Health Advocate Inc. existing clients. Program availability may vary by plan type and location, and is not available where prohibited by law. This program is not available under policies insured by New York Life Group Insurance Company of NY.

3These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. The Life Assistance Program products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Evernorth Behavioral Health, Inc. and Evernorth Care Solutions, Inc. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description, and are subject to change. Program availability may vary by plan type and location, and are not available where prohibited by law. These programs are not available under policies issued by New York Life Group Insurance Company of NY. Cigna Corporation and its subsidiaries are not affiliated with New York Life Insurance Company and its subsidiaries.

4NYL GBS Secure Travel is provided under a contract with Generali Global Assistance (GGA). Neither GGA nor New York Life Group Benefit Solutions guarantees the quality of any medical services provider or medical facility. The final selection of a local medical provider or facility is the covered person’s right and responsibility. The medical professionals or attorneys suggested or designated by GGA are solely responsible for their services. They are not employees or agents of GGA or New York Life Group Benefit Solutions. Emergency evacuation and repatriation benefits are insured by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company. Policy Forms: GA-00-1000 et al.; BA-01-1000 et al. Medical evacuation and repatriation services must be arranged by GGA and customers must call GGA to access the benefits and services of the program. All other services are provided by GGA and are subject to the terms of the service agreement with GGA. Presented here are highlights of the NYL GBS Secure Travel program. See the plan documents for details.

Product availability may vary by state and is subject to change. Voluntary benefit products are not available in New York.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.