Tips and Tools

While it's good to return employees to work quickly, it's even better to prevent absences in the first place. The key benefits of spotting illnesses early and keeping people healthy are substantial and clear: lower costs and greater productivity because it’s so important to our clients, New York Life Group Benefit Solutions places great emphasis on prevention. We’ve studied the topic thoroughly, and we have developed many leading practices and procedures proven to help prevent illnesses that lead to medical leave. Many of these practices are discussed in this section.

Understandably, managing absences due to a covered disability is an area of importance, and it can be complicated. What should you do as a manager? What shouldn’t you do? What practices are considered “best practices”? New York Life Group Benefit Solutions offers a collection of effective solutions. Here, you’ll find advice and tips on everything from what to say to an employee who has just submitted a disability claim to what to tell his or her coworkers to what you should do if you suspect an employee on disability is working somewhere else.