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Voluntary benefits

Accident, critical illness, and hospital indemnity insurance solutions

Our voluntary benefits portfolio is designed to give employees valuable supplemental health insurance that offers more coverage and is easy to use.

Built to meet the changing needs of today’s workforce

Voluntary benefits your employees won’t overlook

Designed for easy use

We offer benefits designed to be used, not forgotten. To minimize denials and speed up claim payments, our plans align with medical coverage provisions and definitions. And online claims can be filed in minutes for even greater ease.

Designed to fit

Instead of using a one-size-fits-all approach, we've created a customizable offering that allows you to choose the benefits and features that work best for you and your employees. Select from various funding options, benefit amounts, pre-existing condition waivers, and more. And our voluntary benefits can be configured on essentially any enrollment platform or benefit administration system.

Designed to cover more

We've enhanced our voluntary offering with some extras. Coverage for mental health treatment, doctor's visits, including telemedicine, infectious diseases like COVID-19, and pet boarding services are just a few examples of how we offer employees more.

See how voluntary benefits work

Why supplemental coverage matters

As organizations work to reduce their spending, many have moved to health plans that require greater cost-sharing with employees. Supplemental health products can help mitigate the rising costs of out-of-pocket medical expenses to financially protect employees and fill the gaps in medical coverage.

8%

Of U.S. adults say they have a very high level of health insurance knowledge.¹

36%

Of adults say they skipped or postponed needed health care in the past year because of cost.²

26%

Of adults say they’d rely on credit cards or other borrowing to cover a $500 unexpected medical bill.²

Voluntary benefits for life’s unexpected moments

Our accident insurance, critical illness, and hospital indemnity insurance plans offer employees valuable coverage. Additionally, all our voluntary plans can include health screening benefits³ with more than forty covered screenings, such as colonoscopies, mental health assessments, routine hearing exams, biometric screenings, and more.

Accident insurance

Accident insurance pays a lump-sum benefit for specific injuries and events resulting from a covered accident. Enhanced benefits include organized sports, PTSD, and chiropractic visits. Proactive claims payments are made for most common accidents.

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Critical illness/specified disease insurance

Critical illness/specified disease insurance pays a lump-sum benefit for the diagnosis of a covered disease or condition, including benefits related to mental health, infectious diseases like COVID-19, progressive diseases, childhood diseases (including autism), and other conditions.

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Hospital indemnity insurance

Our plan pays a daily benefit for a covered stay in a hospital, intensive care unit, or rehabilitation facility. HSA-compatible plan designs are available as well as standalone non-HSA benefits, like outpatient IV and mental health services.

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Maximize enrollment with tailored solutions

Voluntary benefits give you the results you want when your employees are empowered to take advantage of them. With New York Life Group Benefit Solutions, you'll have a dedicated enrollment consultant to help ensure they do.

Optimize your strategy

Create an enrollment strategy that fits your employee demographics, culture, and workplace.⁴

Engage your workforce

Offer your employees different ways to get engaged, including virtual or in-person group meetings, benefits fairs, customized websites, and decision support tools for learning.

Increase accessibility

Provide support in different languages, including Spanish, from bilingual benefit counselors and translated benefit education resources.

Learn more about our suite of voluntary benefits

Contact your broker or New York Life Group Benefit Solutions representative to learn how offering voluntary benefits can protect your employees from life’s unexpected moments.

¹Corporate Insight, “Health Insurance Literacy Levels: A Recent Survey,” national survey of 1,000+ U.S. adults, last updated Jan. 31, 2025.

²KFF, “Americans’ Challenges with Health Care Costs,” updated with May 2025 KFF Health Tracking Poll data.

³The benefit is only payable once per day even if multiple health screenings are provided in a single day..

⁴All contracts are provided in English. In the event of any conflict between the contract and any summary in any other language, the terms of the contract will prevail.

Accident insurance, critical illness/specified disease insurance, and hospital indemnity insurance are limited benefit policies. Accident insurance pays benefits for accidents only. These products are not health care insurance and do not satisfy the requirement of minimum essential coverage under the Affordable Care Act. New York Life Group Benefit Solutions Accident insurance, Critical Illness/Specified Disease insurance, and Hospital Indemnity insurance are underwritten by New York Life Insurance and Annuity Corporation, a subsidiary of New York Life Insurance Company. Policy provisions and product availability may vary by state. Policy forms: Accident: GBS-AI-1000.00; Critical illness/Specified disease: GBS-CI-1000.00/GBS-CI-1000.NY; Hospital indemnity: GBS-HI-1000.00.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America, New York Life Group Insurance Company of NY and New York Life Insurance and Annuity Corporation, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.