Group Disability Insurance

New York Life Group Benefit Solutions (NYL GBS) engages employees at the right time and with the right resources to help them get to their full potential sooner.

Features of our short- and long-term disability solutions

  • Comprehensive disability plan options: Our flexible funding arrangements and integrated offerings allow us to design a customized disability program to meet your organization’s needs.
  • Expert teams and personalized support: Trained professional help connect your employees to clinical resources and masters-level vocational coaches to help reduce absence and related costs.
  • Easy benefits management with one convenient portal: 24/7 self-service options make it easy to submit a claim1, check status, view payments and communications, and upload documents.
  • Real-time data and analytics: Accelerate your disability program and reduce administrative burden. We provide self-service reporting and analytics, streamlined billing capabilities and data integration options that integrate with your existing HR systems.

Express claim payments

Pregnancy and routine surgery claims made easy. When your employees file a claim for pregnancy or a low-complexity procedure, we require no medical paperwork and we have the ability to issue your employees’ benefits in a lump-sum payment².

Delivering value through prevention and intervention

Work-Life Services to drive better outcomes3

Disability plans include access to a full suite of employee resources to support whatever life brings, from financial protection strategies to health and well-being. Read about these programs.


Pre-disability and return-to-work support

Our pre-disability services focus on prevention and reducing absence in the first place. But if a disabling illness or injury does occur, our expert claim managers, clinical resources and masters-level vocational coaches work together to complete a personalized assessment and return-to-work plan for employees to help drive better outcomes. Learn more.

Helping Frank Return to Work

When a routine motorcycle ride turned into a serious traffic accident for Frank, NYL GBS professional teams collaborated on a personalized assessment and return-to-work plan. See how they worked together to help Frank return to his job safely and with confidence...

Streamline and simplify your group disability program.

Contact your producer or NYL GBS representative to learn more about how we can work together.

1A file feed must be set up at the client level in order for employees to submit a claim on the online portal.

2This is New York Life Group Benefit Solutions’ standard process for Fully-Insured Short Term Disability (STD) policies. Lump-sum payments for low-complexity claims is an optional offering for clients with Administrative Services Only (ASO) STD policies and they must opt-in for this service. This would not apply to statutory disability plans. Lump sum payments are made based on optimal medical duration guidelines and eligibility requirements must be met. If an employee is unable to return to work as expected, medical records will be requested for continued benefit paymentss.

3These programs are NOT insurance and do not provide reimbursement for financial losses. Some restrictions may apply. Customers are required to pay the entire discounted charge for any discounted products or services available through these programs. Some services are available at the option of the employer for an additional cost. Programs are provided through third party vendors who are solely responsible for their products and services. Full terms, conditions and exclusions are contained in the applicable client program description and are subject to change. Program availability may vary by plan type and location and are not available where prohibited by law. These programs are not available under policies issued by New York Life Group Insurance Company of NY. Services are provided exclusively by ComPsych® effective January 1, 2023. ComPsych is solely responsible for its services and is not affiliated with New York Life Insurance Company or any of its affiliates.

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company. Policy forms: Disability -TL-004700 et al.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.

This material and page are not intended for use with residents of New Mexico.