Family Medical Leave

Find out your rights, responsibilities, and resources when you need time to care for your loved ones or for yourself.

Whether you are requesting time off for your own medical condition or to help a family member who is sick, injured, or on military deployment, this may be a stressful time for you.

It can help to reduce that stress by making sure you understand your rights and responsibilities under the Family and Medical Leave Act (FMLA), as well as the resources you have available to you.

For more information visit Family and Medical Leave Act (

New family laying down on bed

Employee Entitlement 

Under the Family and Medical Leave Act (FMLA), you are entitled to unpaid, job-protected leave when on an approved FMLA leave of absence. Visit the FAQs to learn more about unpaid, job-protected leave, including who is eligible and protections you can expect to receive if you qualify for FMLA leave.

Your Responsibilities

Under the Family and Medical Leave Act (FMLA), your employer has certain responsibilities that must be followed, and so do you.

You should become familiar with what you will be responsible for and when you will need to meet these responsibilities.

Giving Notice of Leave to Your Employer

If you know in advance that you have a need for leave (an expected birth, placement for adoption or foster care, or planned medical treatment), you must give your employer at least 30 days’ notice.

If 30 days’ notice is not possible, you are required to provide notice as soon as practicable under the circumstances. Failure to do so can delay your FMLA leave. You also must provide notice as soon as practical for foreseeable leave relating to a family member’s call to military duty.

When the need for leave is unforeseeable, you are required to provide notice as soon as possible in accordance with your employer’s leave policy.

Medical certification requirements

If you file a short-term disability claim and New York Life Group Benefit Solutions manages your company’s family medical leave, your claim manager will automatically process your leave request at the same time, and you do not need to submit a separate leave request.

You may be required to provide medical information from your doctor to support your need for leave. 

Contact your Human Resources department for additional information about state family medical leave laws, your company’s leave policies, or FMLA medical certifications.

For more information visit or Job Accommodation Network (JAN).


Help with the Americans with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) prevents public and private sector employers, employment agencies, and labor unions from discriminating based on disability. Disability is defined by the ADA as “… a physical or mental impairment that substantially limits a major life activity.” The ADA was established in 1990, and the Act was amended with changes (ADAAA) in 2009.

Under the ADA, an employer is also required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an “undue hardship.” A reasonable accommodation is a change in the work environment to help an employee with a disability perform the essential functions of their job.

The federal government funds theJob Accommodation Network  (JAN) to help employers and employees understand their rights and responsibilities under the law. JAN is a free, confidential resource that helps with the job accommodation process, the ADA, and other disability-related laws, assistive technologies, and referrals to relevant local resources. JAN’s website also has a search engine (Searchable Online Accommodation Resource, or SOAR) that allows users to search for various accommodation options by medical condition.

If you think you need an accommodation in your workplace, talk to your Human Resources department and ask how New York Life Group Benefit Solutions may be able to help.

Find tips on how to be more comfortable and safe as you get back into the swing of things at work.

When you’re living and working with a health condition, it can be tough. But learning ways to cope with your health issues in the workplace can go a long way to improving your comfort, happiness, and success on the job.

Living and Working with Common Conditions

If New York Life Group Benefit Solutions manages your company’s family medical leave and you would like to request a leave or check the status of an existing leave, please visit

New York Life Group Benefit Solutions products and services are provided by Life Insurance Company of North America and New York Life Group Insurance Company of NY, subsidiaries of New York Life Insurance Company.

Life Insurance Company of North America is not licensed in New York and does not conduct insurance business in New York.