Streamlined ADA Accommodations

Streamlined ADA Accommodations

Save time and improve compliance by creating a pre-planned approach.

New York Life Absence Assist℠ helps reduce the time and complexity of implementing ADA accommodations by using an agreed upon list of conditions and equipment to speed up common decisions.


Put our expertise to work for you

Leveraging our expertise in almost every aspect of disability and ADA management, we’ve identified conditions and equipment that are commonly associated with ADA accommodation requests. Using this expert guidance, we will work with you to establish agreed upon decisions and actions that will help govern future ADA requests from your employees, streamlining the end-to-end accommodation process. 

This approach provides: 

Faster Actions

Recommendations have already been vetted for effectiveness, feasibility, and compliance, so we can implement accommodations faster for employees.

Expertise from vocal coaches

Master-level experience is used to identify the most effective and reasonable accommodations.

Enhanced Compliance

Consistency and clear guidelines help avoid ambiguity and reduce compliance risk.

Better use of your time and resources

Reallocate time and resources to focus on more complex accommodation requests.

Select the approach that works best for you 

We provide flexibility that enables you to create an effective accommodation process that works best for your organization: 


Option 1: Create an accommodation plan based on ADA-qualified conditions:

When you agree to our established list conditions, we can proactively reach out to your employee after their ADA request is submitted to begin identifying an appropriate accommodation.

We can also work with employers to identify certain accommodations for these specific conditions so that decisions and actions can take place without additional approvals. This can save significant time and make the experience easier for employees.


New York Life Group Benefit Solutions covers the cost of accommodation equipment up to $5,000.2

Learn more

According to the ADA, disability impairment is assumed when an employee has one of the following conditions1:

  • Cancer
  • Diabetes
  • Post-traumatic stress disorder
  • HIV
  • Autism
  • Cerebral palsy
  • Deafness or hearing loss
  • Blindness or low vision
  • Epilepsy
  • Mobility disabilities such as those requiring the use of a wheelchair, walker, or cane
  • Intellectual disabilities
  • Major depressive disorder
  • Traumatic brain injury

Option 2: Create a plan based on accommodation equipment:

Using our equipment list helps streamline ADA accommodations for employees. The equipment on this list is simple to implement and has proven to help employees get the support they need to work.

  • Non-standard keyboard or mouse
  • Non-standard chair or lumbar support cushion
  • Accessible materials, such as large print or audio
  • Hearing aid compatible headset or vibration alert device

For ultimate efficiency, we can build an accommodation approach based on both conditions and equipment.

To learn more about our streamlined approach to managing ADA accommodation requests, please speak with your New York Life Group Benefit Solutions representative or contact us.

1Source: U.S. Department of Justice, Civil Rights Division,

2At the Vocational Coach’s discretion, NYL GBS will pay up to $5000 for equipment that is included in the Schedule of Service (SOS). If the Vocational Coach identifies equipment or another intervention that is excluded in the NYL GBS SOS, the employer may elect to provide and pay for the equipment or intervention at the employer’s discretion.