Innovation

Innovation is at the heart of Aaron Ball's world. As Senior Vice President of New York Life's Long-Term Care for the past three years, Aaron helps oversee the organization's response to the ever-changing insurance landscape.

In this video, Aaron talks about implementing innovation across the organization, with a particular focus on:

• Engaging new ideas from empowered experienced employees.
• Encouraging an innovative spirit in new recruits.

Investing in innovation has also helped the development of new products and technologies, and Aaron describes the process.

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