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OUR WORKPLACE CULTURE Incredible people doing meaningful work
People come to work at New York Life to help millions of families and businesses reach their financial goals. We feature a diverse and welcoming workforce dedicated to supporting communities where employees and financial professionals live and work. Our purpose-driven mindset has attracted people who want to grow their careers while also doing good for others—which has led to incredible success for our clients, our workforce, and our company.
Our mission is to serve
We take pride in being there for our customers when they need us most. For over 180 years, this commitment to others has been at the heart of everything we do—from the care and support we provide to families and communities, to the welcoming and award-winning workplace1 we’ve built together with our employees, our commitment has never been stronger.
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Investing in our people
Our employees give so much to New York Life, and we want to give just as much back by helping them grow with us. Through our digital learning platform, leadership development programs, company-wide hackathons, and abundant mentorship opportunities, our employees can flourish here.
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A truly great place to work
We don’t just talk about a great place to work – we put it into practice by fostering an award-winning environment.1 Our collegial, flexible, and family-like atmosphere is a welcoming place where everyone can feel valued and supported.
When we welcome and value the unique perspectives, experiences, and ideas each person brings, we create a workplace where everyone can thrive—unlocking opportunities for innovation, collaboration, and shared success.
Kathleen Navarro
Diversity Officer & Head of Business Enablement
Representing every community
At New York Life, we’re committed to a workplace where everyone feels respected, valued, and encouraged to be their authentic selves. Our diverse perspectives and experiences drive innovation, collaboration, and the peace of mind we deliver to our customers. In fact, “inclusive” was the word employees used most to describe our culture in our latest Employee Engagement Survey.2
Our inclusive culture
The DEI Center for Awareness and Advocacy
Our DEI Center for Awareness and Advocacy reflects New York Life’s ongoing commitment to an inclusive workplace rooted in respect, humanity, and integrity. Through education, open dialogue, and meaningful partnerships, we provide resources for all employees to learn, grow, and connect. Our goal is to empower individuals to contribute their best—fueling innovation and strengthening collaboration across the company.
In our communities
With more than 23,000 agents and employees in 120+ offices nationwide, New York Life reflects the diversity of the communities we serve—bringing together different perspectives and experiences to drive stronger outcomes for our clients, our teams, and our company.
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A positive role in the lives of our neighbors
We believe in the power of community. Whether it is a financial professional speaking to a client in their primary language4, a group of employees completing a volunteer project, or a General Office participating in a local cultural event, New York Life is a trusted member of communities across the country.
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Volunteers for good
The New York Life Foundation supports programs that benefit young people, particularly in the areas of educational enhancement and childhood bereavement. We provide employees with paid time off to volunteer, and employee and agent qualifying donations to organizations that support these two areas are matched by the Foundation.
Explore New York Life careers
Find your place at a purpose-driven company with over 180 years of experience.
1See our awards at https://www.newyorklife.com/newsroom/featured-awards.
2Source: New York Life 2024 Employee Engagement Survey, open-ended responses on company culture.
3Company data as of 12/31/22, which excludes investment boutiques and partners in the field. "Other" refers to employees who self-identify their race as other than Asian, Black, Hispanic and Latino, or White.
4The offering documents (policies, contracts) for all New York Life and its subsidiaries products are available only in English.
New York Life is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity