Report to policy owners 2024 Report to Policy Owners

To our policy owners:

Many of my favorite childhood memories revolve around team sports — both as a player on local and school teams and as a fan attending games with my family. It’s no coincidence that I’ve spent my entire professional career with a company that believes people are more powerful together than they are alone.

I’ve always been inspired by how great teams win and sustain excellence year after year: They invest in their players, hire world-class coaches and foster cultures where everyone expects to win. There are so many parallels in the world of business. Great companies invest in their people, hire outstanding leaders and create high-performing cultures. As a New York Life policy owner, you are working with the best team in the industry — one that has been sustaining excellence for nearly 180 years.

We believe that individuals and families are stronger when they have a company behind them with unparalleled financial strength and an advisor who provides financial guidance for all of life’s milestones. From protecting your growing family, to creating a succession plan for your business, to retiring with confidence — we are there for you every step of the way.

As a mutual company, New York Life has a singular mission: serving you. Every decision we make has your needs at its core. Our business model also serves another purpose, which is to offer exceptional value to you. In 2024, we achieved record-setting results in sales, earnings and surplus. This allowed us to declare the largest dividend in our history — $2.5 billion — once again delivering on our mission to provide you with financial security and peace of mind.

Whether it’s our employees in our corporate offices or our agents and advisors located across the country, the people of New York Life make our mission possible.

We frequently survey our employees to gain insights into how they feel about working at the company, and this year, we received our highest employee engagement scores ever — a reflection of our extraordinary culture.

To ensure that we deliver experiences that exceed your expectations, we are constantly evolving and modernizing. We are investing more than $1 billion in service, technology, data and AI, and we are continuously supporting and empowering our agents and advisors to serve your full spectrum of needs. As we amplify our brand through partnerships with U.S. Soccer and Major League Baseball, our sponsorships of Youth Soccer and Little League Baseball and Softball are helping us make a difference in communities across the country.

My vision for the future of New York Life is not just about maintaining our position as a leader in the industry. It’s about boldly leading the way. In the world of sports, every winning team must adapt and evolve, continuously elevating their game and setting new standards of excellence. This year and every year, we’re doing the same to ensure that our company will be even stronger tomorrow than it is today.

At New York Life, we will never stop looking for ways to work together, grow and become stronger to fulfill our mission and our commitment to you. We are — and always will be — more powerful, together.

Thank you for putting your trust in us.