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NEW YORK LIFE CUSTOMER PRIVACY NOTICE
(Last Updated: January 2020)
OUR INFORMATION PRACTICES
This Privacy Notice applies to information collected in connection with financial products or services you obtain or seek to obtain from members of the New York Life Family of Companies* that are subject to the Gramm-Leach-Bliley Act.
TYPES OF INFORMATION WE COLLECT
In the normal course of business we collect:
SAFEGUARDING YOUR INFORMATION
We maintain physical, electronic and procedural safeguards that meet state and federal regulations. Access to customer information is limited to people who need the information to perform their job responsibilities. We regularly update and improve our security standards, procedures and technology to protect against unauthorized access to your confidential information.
HOW WE USE YOUR INFORMATION
We may share the information we collect about you as allowed by law, including for normal business administration and related business services. The information may be shared:
We may disclose the information we collect about you when required or permitted by law, such as to:
WE WILL NEVER SHARE YOUR HEALTH INFORMATION WITH THIRD PARTIES FOR MARKETING PURPOSES.
IMPORTANT PRIVACY CHOICES
We respect your privacy choices. Customers who have purchased products or services from the New York Life Family of Companies have the option to tell us not to share information as follows:
If you do not want us to share your information in any of the ways described above, just call (800) 695-4331.
The choice you make will apply to all the products your purchased from the New York Life Family of Companies. If one joint owner tells us not to share information, that choice will also apply to the other owner(s). If you have already told us of your choices, there's no need to call again.
The accuracy of your information is important to us. You have the right to access and seek correction of your information, and we will respond to your request in accordance with applicable law. We will follow the privacy law in your state if that law is different than the policy described in this Privacy Notice.
INFORMING CUSTOMERS ABOUT PRIVACY
This Privacy Notice was last updated in January 2020. Customers will receive our Privacy Notice at least once a year, as long as they are a policyholder or client. You can receive additional copies of our Privacy Notice on our website (www.newyorklife.com) or you can write to:
New York Life
P.O. Box 6916
Cleveland, OH 44101
You can also call us toll free at (800) 695-4331.
*The New York Life Family of Companies (also referred to as “the New York Life Family,” “we,” “our,” or “us” throughout this notice) currently includes the following affiliates and funds:
New York Life Insurance Company | The MainStay Funds | ||
New York Life Insurance and Annuity Corporation | MainStay Funds Trust | ||
New York Life Investment Management LLC | MainStay MacKay DefinedTerm Municipal Opportunities Fund |
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New York Life Enterprises LLC | MainStay VP Funds Trust | ||
Ausbil Investment Management Limited | Private Advisors, LLC | ||
Candriam Belgium SA | New York Life Investment Management Asia Limited |
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Candriam France S.A.S. | New York Life Trust Company | ||
Candriam Luxembourg S.C.A. | NYLIFE Distributors LLC | ||
Eagle Strategies LLC | NYLIFE Insurance Company of Arizona | ||
Goldpoint Partners LLC | NYLIFE Securities LLC | ||
IndexIQ, LLC | NYLIM Service Company LLC | ||
MacKay Shields LLC | NYLINK Insurance Agencies, Inc. | ||
Madison Capital Funding LLC | NYL Investors LLC |