New York Life's 2022 Diversity, Equity,and Inclusion (DE&I) Report explores the company’s approach to DE&I and underscores New York Life’s commitment to employees, agents, policy owners, and communities. According to Kathleen Navarro, Human Resources Head of Business Enablement and Diversity, Equity, and Inclusion, “DE&I at New York Life is not the work of one area, but a guiding principle that permeates what we do across the company.”

The report highlights the evolution of DE&I at New York Life and the company’s focus on target and cultural markets, impact investing, and community and foundation commitments.

Read a message from our CEO and President, Craig DeSanto and Kathleen Navarro, Senior Vice President, Human Resources Head of Business Enablement and Diversity, Equity, and Inclusion: 

"We empower each other and believe in our collective ability — and responsibility — to create better tomorrows in the world around us."

—Craig DeSanto, CEO and President; and Kathleen Navarro, Senior Vice President, Human Resources Head of Business Enablement and Diversity, Equity, and Inclusion

Diversity, Equity, and Inclusion at New York Life


of our workforce
are people of color1



of employees agree
that people 
from all backgrounds
 can succeed
at New York Life


of our Board of Directors
consists of women and people of color1



in generally tax-free
transferable wealth created
by our Cultural Markets agents2


Learn about our Cultural Ambassador program.

Learn about our Building My Career development program.

Diversity, Equity, and Inclusion

Our commitment and approach to DE&I at New York Life


Learn how New York Life supports its inclusive culture

New York Life’s Diversity, Equity, & Inclusion Center for Advocacy and Awareness supports the company’s inclusive culture by integrating DE&I into our approach to educating, engaging, and developing employees.

Learn more

How we develop the most diverse agent force in the industry

Serving the communities our agents and employees live and work in is at the core of New York Life’s mission to provide financial security and peace of mind.

Learn more

How we support students, bereavement, and social justice in America

While the New York Life Foundation has always supported underserved and diverse communities through educational enhancement and childhood bereavement support, in 2022 a third pillar was added: social justice.

Learn more

The power of pursuing profits with a purpose: our impact investing

Recent societal events have created the urgency to address economic inequities in the U.S. and consider creative ways to impact change. At New York Life, we announced our $1 billion impact investment initiative to help address the racial wealth gap in America and expand economic opportunity.

Learn more



Our employee survey: 

New York Life employees were asked to provide five words that describe the company. More than 34,000 words were submitted, with more than 3,000 unique words. As shown in the word cloud on these pages, the most commonly cited words were “diverse” and “inclusive.” The word cloud with the top survey responses along with the results of four key questions from the survey can be viewed below:



Looking forward: our DE&I journey has no end.

As we move forward in 2023 and beyond, we will drive change and progress with intention so that our DE&I efforts continue to evolve and grow.

Download the entire New York Life DE&I Report.

Media contact
Jacqueline Meere
New York Life Insurance Company
(212) 576-5301

1Representation is as of 12/31/22 and excludes investment boutiques and partners in the field. “Other” refers to employees who self-identify their race as other than Asian, Black, Hispanic and Latino, or White.
2Based on the face amount of life insurance policies sold by agents affiliated with one of New York Life’s Cultural Markets as of November 30, 2022.