New York Life joins Dayforce Benefits Edge

New York Life  |  September 9, 2026

Strategic partnership combines enhanced integrations, streamlined administration and innovative employee capabilities that simplify benefits for employers and employees

NEW YORK - New York Life today announced its participation in Dayforce Benefits Edge, a flagship carrier partner program from Dayforce designed to redefine the benefits experience through strategic partnerships, smarter data connectivity and enhanced employee experiences.

Through this collaboration, New York Life and Dayforce will deliver deeper integration capabilities that simplify benefits administration, accelerate implementation timelines and enhance the enrollment and claims experience for employers and their employees. New York Life has also launched a new Evidence of Insurability (EOI) Single Sign-On (SSO) connection with automated decision return with Dayforce. New York Life will be the first carrier to offer this innovative capability through Dayforce's API framework to help customers further streamline the enrollment process.

As organizations increasingly seek connected benefits ecosystems that reduce administrative burden while improving employee experiences, the partnership brings together Dayforce's AI-powered people platform and New York Life's market-leading group benefits solutions to create a more seamless end-to-end benefits experience.

"Employers want benefits technology and administration to work together seamlessly, supported by experts who can guide onboarding, strategy and long-term success," said Kristina Welke, vice president, Strategy, Solutions and Marketing, New York Life Group Benefit Solutions. "Our participation in Dayforce Benefits Edge reinforces our commitment to delivering simpler, more connected benefits experiences. Together with Dayforce, we're helping employers streamline administration, accelerate implementation and provide employees with easier access to the benefits they value most."

Key benefits of the partnership include:

Accelerated implementation experience

• Enhanced integration capabilities and pre-built connectivity templates help streamline benefit plan setup and onboarding.
• Dedicated New York Life consultants who are Benefits Edge experts provide consultative implementation support.
• Dedicated Dayforce partner support and escalation pathways help drive efficient issue resolution and ongoing service excellence.

Easier benefits administration for employers

• New York Life Smart Connectivity with Dayforce helps create a coordinated flow of benefits data, reducing manual updates, reconciliation efforts, and administrative disruption.
• Prioritized customer service and case handling support improve operational efficiency and responsiveness for shared customers.
• Enhanced data connectivity helps employers spend less time managing benefits administration and more time supporting their workforce.

Enhanced employee experience

• Easier enrollment and improved access to benefits through integrated digital experiences.
• Native decision support capabilities help employees make more informed benefits elections during enrollment.
• Faster claims processing supported by more accurate and timely eligibility and enrollment data.
• Planned EOI integration capabilities will enable a seamless employee experience through SSO access, integrated employee data, and real-time decision returns directly within Dayforce.

Through Benefits Edge, New York Life and Dayforce will continue exploring capabilities that further simplify enrollment, administration, and employee engagement to advance the future of benefits administration.¹

For more information on New York Life's employer benefits solutions, visit https://www.newyorklife.com/group-benefit-solutions.

ABOUT NEW YORK LIFE

New York Life Insurance Company (www.newyorklife.com), a Fortune 100 company founded in 1845, is the largest² mutual life insurance company in the United States and one of the largest life insurers in the world. Headquartered in New York City, New York Life’s family of companies offers life insurance, disability income insurance, retirement income, investments, and long-term care insurance. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies.³

¹Dayforce and issuers of New York Life Group Benefit Solutions are independent entities, and each entity is responsible for the products and services that it provides.

²Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/3/2026. For methodology, please see https://fortune.com/company/new-york-life-insurance/.

³Individual independent rating agency commentary as of 10/28/2025: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aa1), Standard & Poor’s (AA+).