2026 EX Impact Awards

"...What Did New York Life Do to Scale AI Across 12,000 Employees While Strengthening Engagement? New York Life placed employees at the center of its enterprise AI transformation rather than treating adoption as a technology rollout. Through its Ignite AI and Continuous Improvement initiatives, the company provided all 12,000 employees with secure ChatGPT access, rolled out Microsoft Copilot across its internal Microsoft suite, and assigned every employee an AI performance goal for the year..."

Why Now Is the Time for Technologists to Innovate at New York Life, According to CIO Deepa Soni

"...New York Life is already using AI in many ways, but Soni's ambitions extend further. She is championing the development and use of agentic AI, enabling systems that can reason, adapt and coordinate actions across workflows..."

New York Life posts record earnings and dividend

"...On the back of that performance, New York Life declared a $2.8 billion dividend for eligible participating policyholders, to be paid in 2026. The company said it is the largest dividend in its 172‑year history of paying dividends on participating policies. 'In 2025, we grew earnings, strengthened our capital position, and declared the largest dividend in our history,' said Craig DeSanto, chair, president and CEO of New York Life..."

Architecting for AI-driven growth

"...True transformation doesn't happen overnight, and it doesn't come from chasing the latest technology trend. Organizations that succeed invest deliberately, strengthen their foundations and stay committed to a long-term vision, even when progress takes time. At New York Life Group Benefit Solutions (GBS), our experience has reinforced a simple belief: AI delivers real value only when it's grounded in readiness, discipline and purpose..."

New York Life Brings Asset Management Platform Under One Brand for Public, Private Markets

"...'By unifying our asset management businesses under one global brand, we are strengthening our ability to deliver expanded solutions across public and private markets and deepen long-term partnerships with clients navigating increasingly complex markets,' Craig DeSanto, chair, president and chief executive officer of New York Life, said in a statement..."

Amrita Tiwari, New York Life Investment Management

"...Amrita reflects on how technology shows up in her everyday life, her commitment to helping others grow, and the importance of maintaining a long-term, human perspective in both personal and professional decisions..."

'People are really our biggest differentiator': Inside New York Life's approach to future-proofing skills

"...UNLEASH America 2026 speaker Tina Gupta, SVP of Talent Management at New York Life, sat down with UNLEASH’s Editorial team to discuss the ins and outs of the future of work – touching upon gig work, AI, internal mobility and more...."

New York Life partners with Norm Ai to scale AI-driven compliance

"...Sandi Tillotson, chief compliance officer at New York Life, said, 'The concept of integrating AI into our operations is a major step forward in meeting complex compliance demands. This includes enhancing consistency, effectiveness and capacity...."

And the 2026 skill of the year is... Plus, breaking industry news

"...New York Life announced that it maintained the highest financial strength ratings from all four major agencies: Standard & Poor's, Fitch Ratings, A.M. Best and Moody's. The mutual life insurer will pay $2.78 billion in dividends to eligible policyholders in 2026, its largest payout ever and 172nd consecutive annual dividend..."

94-year-old man reaches 70 years with same company

"...The Bureau of Labor Statistics reports that the average employee stays with a company for four years. So, how about a Louisville man who has worked with the same company for 70 years? At 94 years old, Dan Santos continues to work at New York Life..."