New York Life celebrates service professionals who elevate the customer experience

This is the true story of True story an incredible group of service professionals.

People who are driven and care about what they do here in Salt Lake City to be celebrated and recognized for elevating our impact.

A few days, some fun networking and a whole lot to take home Let's find out what happens.

When you bring the best together.

This is service superstars 2026.

This is service superstars 2026.

Being recognized for this award is absolutely phenomenal.

My primary focus each and every day is to provide the best service that I absolutely

possibly can, and for others to recognize that, it's, it's special to me.

You know, sometimes I get to a point whereI forget to celebrate myself, so having a company that does that for me is definitely rewarding.

It's inspiring to see other people do well.

It makes me want to do well.

The energy is electrifying, motivating, inspiring.

There's lots to do.

There's always someone to talk to.

I'm looking forward to everything.

Getting to know people I've never met before,

even though I've been at the company for a long time.

I'm really looking forward to looking into myself, understanding the different strength

and weaknesses that I have, and analyzing what I'm good at and what I can improve on.

Honestly, I'm looking forward to 80s night. I'm excited to hang out with my coworkers.

To meet everybody, to network. Go out and experience the scenery, and just

spend time with coworkers, and just kind of build that bond.

We are here to celebrate you and your amazing performance last year.

And you're in this room because people who see you work up close said, "This is someone that makes a difference." It's not a small thing.

So congratulations on being named a 2025 Service Superstar.

You guys are the authors of your own story.

You're the author of your career.

You're the author of your family.

You're the author of your path.

Hearing from Shante was so inspirational, and

knowing that she overcame so many obstacles in her life has taught me, don't give up.

Service can fuel you.

When I was diagnosed with cancer in 2019, I didn't know how I was gonna get out of the bed every day.

I didn't know how I was gonna get up.

But when I understood that I could lead my walk and my battle in service to other warriors who might face the disease, it's what fueled me.

We can't control when opportunities might present themselves to us.

We don't know when or if, but what we can control is being prepared when they do.

So make sure you are ready when that opportunity comes along.

When we elevate, we make

somebody's life a little easier.

I believe that's what New York Life is all about, is helping others.

It's part of our culture.

It's part of who we are.

For those of us in service, that's our thing.

Continue to shine.

Continue to be amazing.

It's been awesome. It, it's electric.

We are talking to each other from multiple different departments.

We're learning new skills.

I've already taken one thing away.

I believe it was Brittany on stage who had mentioned that, you know, don't let a bad experience or a bad day affect your whole day.

You could be mad for five minutes, and then move on.

It's a big mental game.

You're gonna succeed no matter what.

And for me, that's, that's

something I will take away.

Put yourself in positions that are

challenging so that you develop that muscle.

Raise your hand when there's a, challenging assignment, and, and yeah, it's gonna take effort, but like that's when you're gonna grow.

I thought about not coming because I am a bit of an introvert, but I'm like so happy.

New York Life puts us first.

We're not just a number.

We're not just another transaction.

I mean, this trip says it all.

I mean, I'm felt like I'm treated like royalty, like I'm a queen.

We're seen.

You know, I feel very seen.

It is a really special moment.

I'm leaving here feeling energized, ready to see my coworkers.

I'm leaving here feeling ecstatic.

I'm leaving here feeling like a superstar.

I'm a superstar because I strive to be better every single day.

I'm a superstar because I care.

And I take ownership of my work.

'Cause I show up every day.

Because I am passionate about what I do.

Because I mean something.

Because I've committed to doing the best I can with what I've got today.

I make sure that I show compassion to others.

I'm a superstar because I can be myself.

I'm a superstar because I strive to care genuinely.

Everyone here is a superstar.

I'm a superstar.

I'm a superstar.

Superstar.

Superstar.

I'm a superstar.

We're all superstars.

Super.

Super.

Superstar.

Everyone is a superstar.

Superstar.

I'm a superstar.

I'm a superstar.

You're a superstar.

We all superstars.