Corporate Social Responsibility

Kathleen Navarro on Coming Together and DEI in Savoy and Inclusion Works.

New York Life | February 24, 2021

Kathleen Navarro headshot

Kathleen Navarro, Senior Vice President, Chief Diversity Officer & Head of Talent Management at NewYork Life, recently penned an article about coming together for progress in Savoy.  In the article Kathleen discusses New York Life’s mission of uniting across our people, customers, and communities.

Last year brought diversity, equity and inclusion (DEI), social justice, and the pandemic to the forefront at New York Life as it has around the globe.  New York Life responded by leaning into our strong foundation to further support our employees and policyowners during a time when our workforce shifted to virtual operations. 

We looked to our Office of Diversity and Inclusion (ODI) and our Employee Resource Groups (ERGs) to focus on the emerging needs of our employees to support them, build on our diversity, equity, and inclusion programs, and maintain our strong sense of community in our new normal. We also leaned into our longstanding courageous conversation series, Coming Together, which provided a platform for deeper discussions about race relations and created connections when we couldn’t be together to support one another.

While we have been working remotely for almost a year, we have come together from our homes across the country to work on advancing the company’s social and racial equity efforts. Through our Social Justice Steering Committee and Working Group,  we have undertaken a review and assessment to build and improve on our commitment to social and racial equity in our workplace and the communities in which we work and live.

At a time when we are distancing ourselves physically, uniting our people, customers, and communities is the foundation for charting our path forward. We need each other more than ever.

“Coming together” means that the journey we’re on will not only inform our DEI program, but it will continue to transcend into every facet of our business strategy for decades to come.”

Kathleen Navarro

Head of Talent Management & Chief Diversity Officer at New York Life in Savoy.

Inclusion Works podcast

Kathleen also recently participated in a podcast episode hosted by Inclusion Works entitled, “How to keep DEI front of mind for busy employees.” She provides a behind the scenes look at how a 175-year-old company has created a strong culture of inclusion. Among several topics she discusses, she also provides tips on how to keep culture and DEI top of mind while working apart and how listeners can build inclusion in their workplace. 


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Media contact

Lacey Siegel
New York Life Insurance Company
(212) 576-7937