New York Life celebrates service professionals who elevate the customer experience

In a TechTarget interview, the New York Life Group Benefit Solutions leader shares how artificial intelligence and digital agents can elevate employee roles and improve customer experiences.

Interns will gain hands-on experience by working alongside dedicated mentors and make real contributions to their teams.

Burlile was recognized by Institutional Investor for her work advancing private assets and data strategy.

Haynes recently joined Group Benefit Solutions (GBS) and now leads the new GBS Reimagine team, focused on using agentic AI to enhance the group benefits journey.

Tali Rosenblum of New York Life has been named to CDO Magazine’s 2026 Global Data Power Women list, recognizing her leadership in advancing AI-driven analytics and enterprise data transformation.

Her path from Year Up United intern to associate in Insurance Operations shows how client service builds careers