New York Life appoints Scott Berlin as head of Group Benefit Solutions business.

New York | July 13, 2021

New York - New York Life, America’s largest1 and most admired2 mutual life insurer today announced that Scott Berlin, senior vice president, will assume the role of head of its Group Benefit Solutions business, effective August 2, 2021. Mr. Berlin will continue to report to Alain Karaoglan, senior vice president who oversees the company’s portfolio of strategic insurance businesses, and succeeds William J. Smith, senior vice president, who will retire at the end of this year.

“Scott’s impressive track record of success in a variety of senior roles at New York Life positions him well to oversee our group benefit solutions business moving forward,” said Mr. Karaoglan. “We thank Bill for his leadership in keeping the integration into New York Life on track and creating a strong foundation on which Scott and the team will continue to build.”

Mr. Berlin joined New York Life as an actuarial trainee in 1990. In 1996, he joined the Individual Life Department, where he held roles of increasing responsibility including senior vice president in charge of the Individual Life department. He was named chief financial officer of New York Life Enterprises in 2010, where he was responsible for overseeing financial results of all Enterprises’ international and domestic businesses. Mr. Berlin was named head of Institutional Life and business development in 2012, and head of the Group Membership Association Division in 2013. 

Mr. Berlin earned a bachelor’s degree in Mathematics from the University of Michigan, is a fellow of the Society of Actuaries, and a member of the American Academy of Actuaries.

About New York Life

New York Life Insurance Company (, a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United Statesand one of the largest life insurers in the world. Headquartered in New York City, New York Life’s family of companies offers life insurance, retirement income, investments and long-term care insurance. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies3.

New York Life Group Benefit Solutions products and services are provided exclusively by or through Life Insurance Company of North America or New York Life Group Insurance Company of NY, formerly known as Cigna Life Insurance Company of New York (New York, NY), or by or through affiliates or subsidiaries of Cigna Corporation. Life Insurance Company of North America is not authorized in New York and does not conduct insurance business in New York.


1Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 6/2/2021. For methodology, please see

2As reported by “Fortune 2021 World’s Most Admired Companies ranking within Insurance (Life and Health),” Fortune magazine, 2/1/2021. For methodology, please see

3Individual independent rating agency commentary as of 10/15/2020: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+).

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